Keep in mind that we print on demand. Everything is hand made just for you. (printing, cutting and sewing). We take about 2-5 business days to creat your items. Then you should add shipping times on top of that. Please allow 7-15 business days for delivery. If your order hasn’t arrived inside the estimated delivery times, please contact our support team at: email@example.com.
Orders are usually processed and shipped within 1-5 buisness days of purchase. We do our very best to get the product to you as soon as possible. With such huge demand on these products, we have warehouses all over the world to handle the extra demand. You should get a tracking number in your email once it ships. We know you are looking forward to your awesome purchase. One thing we guarantee is product delivery. Customer service is the backbone of our company.
To ensure the best quality possible, we work with different factories for our items. E.g. Accessories are made in a different factory than apparel. Often, when you order multiple items, different distribution channels are being utilized. As such, many times each item will be shipped separately. You may receive one item before the next. We try and get the product to you as soon as possible as we know you are eager to receive your items... Hence we ship whichever item is ready. So don't panic if you don't receive all of your items at once. They will surely get to you.
We will email your tracking information as soon as your order has shipped. When you receive an email from our system with your tracking informations, it means that we just printed your shipping label for your order. It does not mean that the carrier has picked up your package from our warehouse. For that reason please wait 24h for your tracking number to show activity.
InkElements adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.
All of our transactions are based in EURO. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
InkElements.com is a print on demand e-shop founded in 2019 and headquartered in Athens - Greece (3is SEPTEMVRIOU 144, 11251, ATHENS - GREECE). Every product you order here is an individual item, manufactured by hand for you using industry-leading printing technologies. This is what distiguishes us from the screen-printing mass production. Printing on demand reduces waste and makes it possible to offer a wide range of designs. HAPPY SHOPPING!!!!
InkElements is a 100% online store so we run all our support digitally. Therefor there is no need for us to have a phone number to run support through. Our systems are streamlined and we thrive to answer your questions very fast.
When unpacking a new shirt or hoodie
with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or
an off-white residue. Don't worry, that's not unusual - it's from a fixation
agent applied during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is
used for all DTG prints across the industry. It helps the ink bond with the
fabric, and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither
the residue nor the smell is permanent and both should go away after one wash.
Don't worry!! We oparate in Europe but we ship worldwide. You can place your order from enywhere in the world. The credit card companies or paypal will use your own currency on check out. Although you can use our currency converter in any page to help calculate your order.
Besides of our default discounted prices and seasonal promotions, InkElements also offers additional discounts, be sure to follow all of our official social media for surprise promo codes, sales, and contests.